Frequently Asked Questions

Eco-Friendly Cleaning

  • What is eco-friendly cleaning, and how does it differ from traditional cleaning?

    Eco-friendly cleaning uses non-toxic, biodegradable products that are safe for people and pets, unlike traditional cleaning methods that often use harsh chemicals. 

  • Why choose eco-friendly cleaning services in Melbourne?

    Our eco-friendly cleaning services provide a thorough clean without the chemicals, creating a healthier environment while still delivering high-quality, professional results. 

  • Do eco-friendly cleaners work as well as regular cleaning products?

    Yes, our eco-friendly cleaning products in Melbourne are just as effective at removing dirt, germs, and stains, using plant-based ingredients that are tough on grime but gentle on surfaces. 

  • Do you offer NDIS cleaning services with eco-friendly options?

    Yes, we provide NDIS cleaning services across Melbourne, offering both traditional and eco-friendly cleaning options tailored to individual needs. 

  • Which areas in Melbourne do you serve for cleaning services?

    We offer cleaning services within a 10-kilometre radius of Melbourne’s city centre, covering the following suburbs:

    Abbotsford
    Albert Park
    Alphington
    Armadale
    Ascot Vale
    Balaclava
    Brunswick
    Brunswick East
    Brunswick West
    Burnley
    Carlton
    Carlton North
    Clifton Hill
    Collingwood
    Cremorne
    Docklands
    East Melbourne
    Elwood
    Fairfield
    Fitzroy
    Fitzroy North
    Flemington
    Footscray
    Hawthorn
    Hawthorn East
    Kensington
    Kew
    Kew East
    Kingsville
    Malvern
    Maribyrnong
    Middle Park
    Moonee Ponds
    Newport
    North Melbourne
    Parkville
    Port Melbourne
    Prahran
    Richmond
    Seddon
    South Melbourne
    South Yarra
    Southbank
    Spotswood
    St Kilda
    St Kilda East
    St Kilda West
    Thornbury
    Toorak
    Travancore
    West Melbourne
    Williamstown
    Windsor
    Yarraville

    This comprehensive list ensures that our cleaning services are accessible to a wide range of clients in Melbourne’s inner and surrounding suburbs 

  • Are eco-friendly cleaning services more expensive than standard cleaning?

    Our eco-friendly cleaning services are competitively priced to ensure affordability while maintaining quality, so you can choose either option with confidence. 

  • What types of cleaning products do you use?

    We use a range of safe, high-quality cleaning products, including biodegradable and non-toxic options, that deliver a deep, effective clean for homes and businesses alike. 

  • Do your cleaning services include insurance and background checks for staff?

    Yes, our Melbourne cleaning services are fully insured, and all staff undergo thorough background checks, ensuring safety, reliability, and professionalism in every cleaning appointment. 

Pricing

  • Why do you charge by the hour?

    Our $60/hour rate ensures transparency and fairness for you as a client. Here’s why:

    •  Flexibility: We adapt to your home’s specific needs.
    •  Fairness for You: A clean oven that takes 10 minutes won’t be overcharged.
    •  Fairness for Us: A heavily soiled area requiring extra attention is charged appropriately.
    •  Avoiding Overcomplication: Pricing per task (like oven cleaning) can lead to inaccurate or unfair charges for both parties.

    The time required depends on variables such as the property size, cleanliness level, and depth of cleaning requested. Our goal is to provide high-quality, honest service tailored to your needs. 

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